Who We Are
This section identifies TaxCalendar and explains the purpose of this collection notice.
TaxCalendar Pty Ltd (ACN 700 298 764) (TaxCalendar, we, us or our) operates the TaxCalendar cloud-based software platform and related website and services (Platform).
We are committed to protecting your privacy and handling personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Collection Notice is provided in accordance with APP 5 and explains how and why we collect personal information when you interact with us or use the Platform. More detailed information is available in our Privacy Policy at https://www.taxcalendarhq.com/privacy.
What Information We Collect
This section lists the kinds of personal, account, client and technical information we may collect.
Depending on how you interact with us, we may collect: • your name, email address, phone number, job title and business details; • details about your organisation or accounting firm; • billing and payment information; • account credentials and preferences; • information you or your organisation uploads to the Platform, including client data and CSV files; • technical information such as IP address, browser type, device information and usage data; and • information you voluntarily provide through enquiries, demonstrations, support requests or feedback.
How We Collect Information
This section explains when information is provided directly or collected through use of the Platform.
We collect personal information when you: • register for an account or free trial; • request a demonstration or contact us; • communicate with our support team; • upload data or CSV files to the Platform; • connect or use third-party integrations, including Microsoft Outlook; • use or interact with the Platform; or • subscribe to marketing or product updates.
Some technical and usage information may be collected automatically when you use the Platform.
Why We Collect Your Information
This section explains why TaxCalendar needs personal information to operate and secure the Platform.
We collect, use and disclose personal information to: • create and administer your account; • provide access to and operate the Platform; • authenticate users and maintain security; • process subscriptions and payments; • communicate with you about your account or the Platform; • provide customer support; • improve and develop the Platform; • monitor performance, security and system integrity; and • comply with legal and regulatory obligations.
What Happens If You Do Not Provide Your Information
This section explains which services may be unavailable if requested information is not provided.
If you do not provide the personal information we request, we may be unable to: • create or maintain your account; • provide access to certain Platform features; • verify your identity; • process payments; • respond to enquiries or support requests; or • provide some or all of our services.
Overseas Disclosure
This section explains that some service providers may store or process information outside Australia.
Some service providers may store or process personal information outside Australia. Where this occurs, we take reasonable steps to ensure that appropriate safeguards are in place and that personal information is handled consistently with the Australian Privacy Principles.
Your Rights And Further Information
This section summarises access, correction and complaint rights and links to the full Privacy Policy.
You may request access to or correction of your personal information. Our Privacy Policy also explains: • how to make a privacy complaint; • how long we retain personal information; • how we protect personal information; and • how to contact us about privacy matters.
You can read our full Privacy Policy at https://www.taxcalendarhq.com/privacy.
Contact Us
This section explains how to contact TaxCalendar about privacy matters.
If you have questions about this Privacy Collection Notice or how we handle personal information, contact:
Privacy Officer TaxCalendar Pty Ltd Email: support@taxcalendarhq.com Website: https://www.taxcalendarhq.com
This Privacy Collection Notice should be read together with our Privacy Policy.